Privacy Policy

When you visit or shop at Usables Organic, we collect information that helps us serve you better:

• Personal Identifiers: Name, shipping address, phone number, and email address provided during checkout.
• Technical Data: IP address, browser type, and device information used to access our site.
• Transaction History: Details of the products you've purchased and the amount paid.
• Payment Data: Note: We do not store your credit card or UPI details. All payments are processed via RBI-authorized, PCI-DSS compliant payment gateways.

Your data is used solely for the following purposes:

• To fulfill your orders and manage shipping via our logistics partners (e.g., iThink Logistics, Shiprocket).
• To provide order updates via SMS, Email, or WhatsApp.
• To offer personalized product recommendations based on your hair and skin concerns.
• To comply with legal obligations and prevent fraudulent transactions.

We only share your data with trusted partners essential for our operations:

• Service Providers: Delivery partners and payment gateways to ensure your package reaches you safely.
• Communication Tools: Platforms used to send your tracking links and automated cart recovery messages.
• Legal Authorities: Only when required by Indian law to protect our rights or respond to a court order.

As per the Digital Personal Data Protection Act, you have full control over your data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can update your contact details or addresses anytime through your account dashboard.
• Right to be Forgotten: You can request the deletion of your account and data by emailing our support team.
• Marketing Opt-out: You can unsubscribe from our marketing emails or SMS at any time using the link provided in the messages.

We use cookies to enhance your browsing experience (e.g., remembering what's in your cart). You can disable cookies through your browser settings, though some features of our site may stop functioning correctly.